Glossary of management terms

Browse the glossary using this index

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E

Effectiveness

Effectiveness means achieving the intended results.

Efficiency

Efficiency is the relationship between outputs (benefits) and inputs (costs). Something is considered to be efficient when the output is great but the input is small. Efficiency is therefore about the best use of resources, including staff.

Ethical behaviour

Ethical behaviour in business means that an organisation conducts business with respect to law, human rights, civic values and welfare in the society. This includes the way it treats its employees, its clients and suppliers, natural resources and the community as a whole.